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Founded
2019
Headquarters
Charlotte, NC
Fee Range
5-8%
Services
8
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Shield Dispatch targets newer carriers and owner-operators who are just getting started. They offer onboarding support and compliance guidance alongside basic dispatching. Their rates are reasonable, but the overall service quality is middle-of-the-pack with room for improvement in technology and responsiveness.
Shield Dispatch fills a real niche for newer carriers who need a dispatch service willing to work with them while they build operating history. The service is adequate but not outstanding — think of it as training wheels for dispatch. Once you are established, you may outgrow what they offer.
Standard percentage model. New carriers may start at the higher end. Rates reduce as volume increases. No setup fees for most equipment types.
| Monthly Gross | Fee Structure | Total Fee | Net to Driver |
|---|---|---|---|
| $15,000 | 8% of gross | -$1,200 | $13,800 |
| $25,000 | 6.5% of gross | -$1,625 | $23,375 |
| $40,000 | 5.5% of gross | -$2,200 | $37,800 |
| Load Negotiation | |
| Paperwork Management | |
| Billing & Invoicing | |
| 24/7 Support | |
| Dedicated Dispatcher | |
| Fleet Management | |
| IFTA Filing | |
| Safety Compliance | |
| Mobile App | |
| Rate Transparency |
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