Founded
2018
Headquarters
Atlanta, GA
Fee Range
5-7%
Services
9
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Our Review
Next Level Dispatch is an Atlanta-based dispatch company with a solid reputation in the Southeast freight market. They offer traditional dispatching services at competitive rates and are known for strong broker relationships in the I-95 and I-75 corridors. A reliable mid-tier option without major standout features.
Pros
- Deep Southeast freight market expertise
- Strong relationships with brokers along I-95 and I-75
- Competitive pricing with volume discounts
- Responsive dispatchers during business hours
- Good track record with detention pay recovery
Cons
- Limited technology — no mobile app or driver portal
- After-hours support is phone-only and inconsistent
- Less effective on West Coast and Pacific Northwest lanes
- Marketing overpromises compared to actual service delivery
Our Verdict
Next Level Dispatch is a solid, no-surprises dispatch service that delivers its best results for carriers running Southeast lanes. Their broker relationships on the I-95 and I-75 corridors are genuinely strong. If you run outside their core Southeast market, you are paying for expertise they do not fully have. A good regional choice, but not the best national option.
Pricing & Fees
Percentage of gross revenue. Competitive rates, especially for consistent volume carriers. Volume discounts kick in at $30K+ monthly gross.
Pricing Examples
| Monthly Gross | Fee Structure | Total Fee | Net to Driver |
|---|---|---|---|
| $15,000 | 7% of gross | -$1,050 | $13,950 |
| $25,000 | 6% of gross | -$1,500 | $23,500 |
| $40,000 | 5% of gross | -$2,000 | $38,000 |
Services Offered
- Load Dispatching
- Rate Negotiation
- Paperwork Processing
- Billing & Invoicing
- Broker Management
- Route Planning
- Detention Recovery
- TONU Claims
- Compliance Reminders
Feature Comparison
| Load Negotiation | |
| Paperwork Management | |
| Billing & Invoicing | |
| 24/7 Support | |
| Dedicated Dispatcher | |
| Fleet Management | |
| IFTA Filing | |
| Safety Compliance | |
| Mobile App | |
| Rate Transparency |
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