Founded
2015
Headquarters
Seattle, WA (now part of Flexport)
Fee Range
Built into load rate
Services
8
Affiliate Disclosure: Some links on this page are affiliate links, meaning we may earn a commission at no extra cost to you if you sign up through our link. This does not influence our ratings or rankings. Our editorial team independently evaluates every service based on transparent scoring criteria. We are committed to honest, unbiased reviews — see our editorial policy for details.
Our Review
Convoy was a tech-forward digital freight brokerage that automated much of the dispatching process. After financial difficulties, Convoy was acquired by Flexport in late 2023. The platform still operates but the future direction remains unclear. Carriers report mixed experiences with the automated matching system and limited human support.
Pros
- Advanced technology platform with automated load matching
- Clean, intuitive mobile app for load management
- Instant booking on many loads without negotiation
- No traditional dispatch fees — brokerage model instead
- Good data transparency on rates and market conditions
Cons
- Acquired by Flexport — future of standalone platform uncertain
- Minimal human support; heavily automated, impersonal experience
- Algorithm-based pricing can undercut market rates
- Not a true dispatch service — no dedicated dispatcher advocating for you
- Carrier complaints about rate compression on the platform
Our Verdict
Convoy brought genuine innovation to freight matching, but the Flexport acquisition creates real uncertainty. As a standalone dispatch alternative, it works best as a supplement rather than a primary dispatching solution. The lack of human advocacy means you are leaving money on the table on loads that could be negotiated higher. Wait and see how Flexport integration plays out before going all-in.
Pricing & Fees
Convoy operates as a digital broker, not a traditional dispatch service. There is no separate dispatch fee — their margin is built into the load rate. This means the rate you see is the rate you get, but it may be lower than what a dispatcher could negotiate on the open market.
Pricing Examples
| Monthly Gross | Fee Structure | Total Fee | Net to Driver |
|---|---|---|---|
| $15,000 | Brokerage margin built into rate | -$0 | $15,000 |
| $25,000 | Brokerage margin built into rate | -$0 | $25,000 |
| $40,000 | Brokerage margin built into rate | -$0 | $40,000 |
Services Offered
- Automated Load Matching
- Digital Load Booking
- In-App Communication
- Document Upload & Management
- GPS Tracking
- Automated Payment Processing
- Market Rate Data
- Route Optimization
Feature Comparison
| Load Negotiation | |
| Paperwork Management | |
| Billing & Invoicing | |
| 24/7 Support | |
| Dedicated Dispatcher | |
| Fleet Management | |
| IFTA Filing | |
| Safety Compliance | |
| Mobile App | |
| Rate Transparency |
Convoy Dispatch FAQ
Considering Convoy Dispatch?
Get current pricing on Convoy Dispatch before you sign up
Drop your email — we'll send the latest Convoy Dispatch pricing tiers + a direct demo signup link. You'll know what you're paying before the vendor calls you.
One email. We don't share your address with vendors unless you tell us to.
Compare Similar Dispatch Companies
Submit Your Review
Used Convoy Dispatch? Share your real-world experience to help fellow truckers make informed decisions.