Is Convoy still operating after the Flexport acquisition?

The Convoy platform continues to operate under Flexport ownership, but the long-term roadmap is unclear. Flexport has been integrating Convoy's technology into their broader logistics platform. Carriers should monitor announcements for changes.

Is Convoy a dispatch service or a broker?

Convoy is a digital freight broker, not a dispatch service. There is no dedicated human dispatcher. Load matching is algorithm-driven. This works well for some carriers but others prefer the advocacy of a human dispatcher.

How does Convoy's pricing compare to traditional dispatch?

There is no separate dispatch fee, but Convoy's brokerage margin is embedded in the load rate. Some carriers find the convenience worth it; others report they can earn more per mile through a traditional dispatcher who negotiates on their behalf.

What types of carriers does Convoy work best for?

Tech-savvy carriers who prefer app-based load booking and do not need hand-holding. Best for experienced owner-operators comfortable with digital tools who want to supplement their primary load sourcing.

68Above Average

Convoy Dispatch Review

Item: Convoy Dispatch
Rating: 3.4
Author: USA Trucker Choice

Best for: Tech-Savvy Carriers

Visit Website

Founded

2015

Headquarters

Seattle, WA (now part of Flexport)

Fee Range

Built into load rate

Services

Affiliate Disclosure: Some links on this page are affiliate links, meaning we may earn a commission at no extra cost to you if you sign up through our link. This does not influence our ratings or rankings. Our editorial team independently evaluates every service based on transparent scoring criteria. We are committed to honest, unbiased reviews — see our editorial policy for details.

Our Review

Convoy was a tech-forward digital freight brokerage that automated much of the dispatching process. After financial difficulties, Convoy was acquired by Flexport in late 2023. The platform still operates but the future direction remains unclear. Carriers report mixed experiences with the automated matching system and limited human support.

Pros

Advanced technology platform with automated load matching
Clean, intuitive mobile app for load management
Instant booking on many loads without negotiation
No traditional dispatch fees — brokerage model instead
Good data transparency on rates and market conditions

Cons

Acquired by Flexport — future of standalone platform uncertain
Minimal human support; heavily automated, impersonal experience
Algorithm-based pricing can undercut market rates
Not a true dispatch service — no dedicated dispatcher advocating for you
Carrier complaints about rate compression on the platform

Our Verdict

Convoy brought genuine innovation to freight matching, but the Flexport acquisition creates real uncertainty. As a standalone dispatch alternative, it works best as a supplement rather than a primary dispatching solution. The lack of human advocacy means you are leaving money on the table on loads that could be negotiated higher. Wait and see how Flexport integration plays out before going all-in.

Pricing & Fees

Brokerage (no direct dispatch fee)Built into load rate

Convoy operates as a digital broker, not a traditional dispatch service. There is no separate dispatch fee — their margin is built into the load rate. This means the rate you see is the rate you get, but it may be lower than what a dispatcher could negotiate on the open market.

Pricing Examples

Monthly Gross	Fee Structure	Total Fee	Net to Driver
$15,000	Brokerage margin built into rate	-$0	$15,000
$25,000	Brokerage margin built into rate	-$0	$25,000
$40,000	Brokerage margin built into rate	-$0	$40,000

Reviewed 2026-02-15 | Updated 2026-03-01

Load Negotiation
Paperwork Management
Billing & Invoicing
24/7 Support
Dedicated Dispatcher
Fleet Management
IFTA Filing
Safety Compliance
Mobile App
Rate Transparency